Notice: JavaScript is required for this content. Tell us what you think. Feedback is important to us so that we can provide quality services to our clients. Please take a few minutes to answer the questions below.For information about how to make a formal complaint, click here.1. Age Group under 18 18 – 34 35 – 49 50 – 65 over 65 *2. Gender male female *3. Indigenous yes no *4. Was an interpreter required when you contacted us? yes no *If yes, was an interpreter provided? yes no 5. How did you find out about us? told by Legal Aid told by Government Agency told by family or friend saw a brochure told by community/welfare organisation told by tenancy service looked up number in the phone book found on internet other *Other : 6. How did you first make contact with our centre? by phone in person *7. How much time went by between making the first contact and receiving advice? almost straight away less than 30 minutes over 30 minutes 24 hours more than a few days *8. How/where was the service provided? telephone landline mobile phone face to face appointment at the Tribunal *9. What were you offered? legal advice assistance with negotiation assistance with documents or letter writing fact sheets, brochures sent out representation group education session *10. If we offered to send information by post, did you receive it? yes no 11. How useful was the assistance provided to you in helping you to understand or deal with your problem? Not useful at all Useful Very useful Leave blank *